Search Results for: enkata

Enkata Strategic Service Suite to Accelerate Contact Center … - TMCnet

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Enkata Strategic Service Suite to Accelerate Contact Center …TMCnet - 3 minutes agoIn response to this change within the industry, Enkata, a provider of performance management software, has today unveiled the next generation of its …

Enkata's Expanded Strategic Service Suite Transforms Contact … - Market Wire (press release)

Enkata's Expanded Strategic Service Suite Transforms Contact …Market Wire (press release) - 30 minutes agoSAN MATEO, CA–(Marketwire - October 14, 2008) - Enkata, a leading provider of performance management software, today unveiled the next generation of its …

Enkata Director of Marketing to Present at Call Center 2.0 Conference - TMCnet

Enkata Director of Marketing to Present at Call Center 2.0 ConferenceTMCnet - 7 minutes agoPerformance management software provider, Enkata has announced that Senior Director of Product Marketing Liz Amaral is set to present the session “The …

Enkata to Present the Importance of First Call Resolution at Call … - Market Wire (press release)

Enkata to Present the Importance of First Call Resolution at Call …Market Wire (press release) - 27 minutes agoSAN MATEO, CA–(Marketwire - September 9, 2008) - Enkata, a leading provider of performance management software, today announced that Senior Director of …

Enkata appoints Mark Mullaney as vice president of sales - Call Centre Clinic News (Press Release)

Enkata appoints Mark Mullaney as vice president of salesCall Centre Clinic News (Press Release), UK - 10 minutes agoEnkata, a leading provider of performance management software announced that seasoned industry veteran Mark Mullaney has joined the Company as vice …

Enkata Appoints Mark Mullaney as Vice President of Sales - MarketWatch

Enkata Appoints Mark Mullaney as Vice President of SalesMarketWatch - 35 minutes agoSAN MATEO, CA, Jul 14, 2008 (MARKET WIRE via COMTEX) — Enkata, a leading provider of performance management software, today announced that seasoned …

Enkata Delivers First Contact Resolution Technology and Offers … - CRM Today

Enkata Delivers First Contact Resolution Technology and Offers …CRM Today - 36 minutes agoEnkata, a provider of performance management software, today unveiled a new First Contact Resolution (FCR) solution enabling contact center professionals to …

Enkata Breakthrough in First Contact Resolution Technology … - Market Wire (press release)

Enkata Breakthrough in First Contact Resolution Technology …Market Wire (press release) - 59 minutes agoSuccessful FCR implementations require rich analytics-based performance management software solutions that monitor all transitions to ensure that FCR is …

Enkata and Leading Analyst Firm Reveal Contact Center Best … - Market Wire (press release)

Enkata and Leading Analyst Firm Reveal Contact Center Best …Market Wire (press release) - 44 minutes agoSAN MATEO, CA–(Marketwire - May 12, 2008) - Enkata, a leading provider of performance management software, today announced it is working with Yankee Group …

Survey Reveals Contact Center Performance Management Solutions - CRM Marketplace (press release)

Survey Reveals Contact Center Performance Management SolutionsCRM Marketplace (press release), PA - May 5, 2008Enkata, a leading provider of performance management software, recently announced the results of a first annual performance management (PM) survey. …