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Enkata Strategic Service Suite to Accelerate Contact Center …TMCnet - 3 minutes agoIn response to this change within the industry, Enkata, a provider of performance management software, has today unveiled the next generation of its …
Enkata's Expanded Strategic Service Suite Transforms Contact …Market Wire (press release) - 30 minutes agoSAN MATEO, CA–(Marketwire - October 14, 2008) - Enkata, a leading provider of performance management software, today unveiled the next generation of its …
Enkata Director of Marketing to Present at Call Center 2.0 ConferenceTMCnet - 7 minutes agoPerformance management software provider, Enkata has announced that Senior Director of Product Marketing Liz Amaral is set to present the session “The …
Enkata to Present the Importance of First Call Resolution at Call …Market Wire (press release) - 27 minutes agoSAN MATEO, CA–(Marketwire - September 9, 2008) - Enkata, a leading provider of performance management software, today announced that Senior Director of …
Enkata appoints Mark Mullaney as vice president of salesCall Centre Clinic News (Press Release), UK - 10 minutes agoEnkata, a leading provider of performance management software announced that seasoned industry veteran Mark Mullaney has joined the Company as vice …
Enkata Appoints Mark Mullaney as Vice President of SalesMarketWatch - 35 minutes agoSAN MATEO, CA, Jul 14, 2008 (MARKET WIRE via COMTEX) — Enkata, a leading provider of performance management software, today announced that seasoned …
Enkata Delivers First Contact Resolution Technology and Offers …CRM Today - 36 minutes agoEnkata, a provider of performance management software, today unveiled a new First Contact Resolution (FCR) solution enabling contact center professionals to …
Enkata Breakthrough in First Contact Resolution Technology …Market Wire (press release) - 59 minutes agoSuccessful FCR implementations require rich analytics-based performance management software solutions that monitor all transitions to ensure that FCR is …
Enkata and Leading Analyst Firm Reveal Contact Center Best …Market Wire (press release) - 44 minutes agoSAN MATEO, CA–(Marketwire - May 12, 2008) - Enkata, a leading provider of performance management software, today announced it is working with Yankee Group …
Survey Reveals Contact Center Performance Management SolutionsCRM Marketplace (press release), PA - May 5, 2008Enkata, a leading provider of performance management software, recently announced the results of a first annual performance management (PM) survey. …